Sales

For any questions relating to Sales call FREE on 1-866-643-7427 or use live chat.

Sales hours: 8:00am to 5:00pm Mountain Time, Monday to Friday. Closed Saturday and Sunday.

If you are already a Midphase customer, please log in to your CHI account for the quickest support.

Billing

For any questions relating to Billing call 1-866-643-7427.

Billing hours: 8:00am to 5:00pm Mountain Time, Monday to Friday.

If you are a Midphase customer, please log in to your CHI account for the quickest support.

Abuse

For abuse complaints please submit a ticket by email. We aim to respond in no longer than 3 working days.

System Status

For the latest news on Midphase's system you can now go to status.midphase.com where any and all urgent issues will be posted. On the status page you will have the option of signing up for email alerts.

Go to status.midphase.com.

Technical Support

For any questions regarding Domain Names, Web Hosting, E-commerce or E-mail, please call 1-866-643-7427.

Our technical support is available 24 hours, 7 days a week.

Alternatively you can submit a ticket at all times through our online support system where our technical support team answer e-mails 24 / 7.

If you are a Midphase customer, please log in to your CHI account for the quickest support.

Dedicated Server Support

For any questions regarding Dedicated Servers, please submit a ticket via our online support system where you will receive a quick response. Dedicated Server Support is also available 24 / 7.

Write to Midphase

To write a letter to Midphase, please send all correspondence to the following address:

Midphase Services (Hosting Services, Inc)
517 W. 100 N.
Suite #225
Providence, UT 84332
USA

Alternatively you can fax us at 435-755-3449